We want our customers to be completely satisfied with their purchases. Below is our return and exchange policy:

1. Return and Exchange Period:

   • Customers can return or exchange products within [number of days] days from the date of purchase.

2. Product Condition:

   • Products must be unused, in their original condition, and include all tags. Items that are damaged or show signs of use will not be accepted for return or exchange.

3. Receipt:

   • Customers are required to present the purchase receipt when making a return or exchange. The receipt serves as proof of the transaction.

4. Return and Exchange Process:

   • To return or exchange a product, please bring the item to our store or contact us via phone/email for guidance.

5. Refunds:

   • After inspecting the product’s condition, we will process the refund or exchange for a new item (if available) as requested by the customer.

6. Shipping Costs:

   • Any shipping costs related to returns and exchanges will be the customer’s responsibility, unless the item is defective due to a manufacturing error.

7. Discounted Products:

   • Products purchased during promotional sales or discounts are not eligible for a refund but can be exchanged for another item within the same category.

8. Contact Us:

   • If you have any questions regarding our return and exchange policy, please contact us for assistance.